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Terms & Conditions

GENERAL TERMS AND CONDITIONS FOR END USERS OF THE TLOFY APPLICATION

1. Definitions

The Tlofy Application is a web and mobile application that enables accommodation providers (e.g. hotels, apartments, guesthouses and other hospitality businesses) to present information about their accommodation, services, house rules and recommendations via a QR code or direct link. The Application also enables End Users to create user profiles, save accommodations, create and share recommendations and interact with content (hereinafter: the Application).

The provider of the Application is Xtreme solutions d.o.o., with its registered office at Marezige 20, 6273 Marezige, Slovenia.

Subscriber (Accommodation Provider) is any legal entity or business that uses the Application to upload, manage and present information regarding its accommodation, including services, facilities and house rules, and to create, publish and share recommendations for guests (such as restaurants, attractions, transport or other points of interest).

End User is any natural or legal person using the Application, including those who create a User Account.

User Account is a personal digital profile created within the Application.

QR Code / Link is a digital access point to specific content within the Application.

These General Terms govern the rights and obligations of the End User, the Subscriber and the Provider.

2. User Account and Registration

The End User may access the Application without registration or create a User Account.

Registration requires entering accurate and complete data. The End User is solely responsible for:

  • correctness and truthfulness of provided data

  • safeguarding login credentials

  • preventing unauthorized use

The Provider shall not be liable for consequences of incorrect or incomplete data.

By registering, the End User confirms that they have read, understood and accepted these General Terms.

The End User guarantees that any uploaded content (texts, images, recommendations, etc.):

  • is lawful

  • is accurate

  • does not infringe third-party rights

The End User must update data when changes occur.

3. Use of the Application

The End User may:

  • access accommodation information

  • view recommendations (restaurants, attractions, services, etc.)

  • save accommodations or locations

  • create personal lists and collections

  • submit and share recommendations

  • share content via links or other communication channels

The End User is solely responsible for:

  • all activities within their account

  • all content they upload, store or share

The End User must ensure that all content:

  • is not unlawful

  • does not infringe intellectual property rights

  • is not misleading, offensive or inappropriate

  • does not promote illegal activities

The Provider is not responsible for any user-generated content.

4. Intellectual Property Rights

The Provider guarantees that it holds all intellectual property rights to the Application.

The End User obtains a limited, non-exclusive, non-transferable right to use the Application.

The End User is strictly prohibited from:

  • modifying or adapting the Application

  • reverse engineering

  • copying or distributing the Application

  • allowing third-party use

  • using the Application for unauthorized commercial purposes

All rights remain with the Provider.

User-Generated Content

The End User may upload content (recommendations, images, descriptions, etc.).

The End User guarantees that:

  • they have all necessary rights

  • such content does not infringe third-party rights

The End User grants the Provider a non-exclusive, transferable, royalty-free license to use such content for the operation of the Application.

The Provider may remove or restrict content that violates these Terms.

 

5. Relationship Between End User and Subscriber

The Application serves only as a technical platform.

The Provider does not:

  • guarantee accuracy of accommodation information

  • control Subscriber content

  • participate in relationships between End Users and Subscribers

All services, bookings, communications and disputes are exclusively between the End User and the Subscriber.

The Subscriber bears full responsibility for:

  • accuracy of information

  • provision of services

  • compliance with applicable laws

6. Warranties and Disclaimer of Liability

The Provider strives to ensure continuous and secure operation of the Application in accordance with its technical purpose and current specifications, provided that it is used in accordance with these General Terms. The Provider undertakes to correct any errors and technical irregularities within a reasonable time.

The service is provided on an “as is” basis and the Provider does not guarantee or warrant:

  • compliance of the service with specific expectations of the End User;

  • continuous availability;

  • uninterrupted operation;

  • complete security or absence of errors;

  • accuracy or reliability of results;

  • that the quality of the service will meet expectations;

  • that all errors will be corrected.

The Provider shall not be liable for disruptions or damages arising from:

  • telecommunications or mobile networks;

  • data transmission errors;

  • maintenance or upgrades;

  • force majeure or circumstances beyond control;

  • improper use by the End User.

The Provider shall not be liable for any damage arising from:

  • use contrary to these Terms;

  • modifications by unauthorized persons;

  • negligent use;

  • loss of data;

  • use with unauthorized systems;

  • content uploaded by End Users or Subscribers.

The End User bears full responsibility for all content, data and information they upload or share and for all consequences arising from such use, including third-party claims, proceedings and damages.

The Provider shall not be liable if the End User:

  • entrusts access to unauthorized persons;

  • fails to act in good faith or cooperate.

For the avoidance of doubt, the Provider shall be liable only in cases of intent or gross negligence.

In all other cases, the Provider shall not be liable for any damages arising from:

  • use or inability to use the Application;

  • reliance on content within the Application;

  • actions of other users or Subscribers;

  • any modifications or misuse.

Total liability of the Provider shall not exceed the maximum extent permitted by law.

7. Personal Data Protection

The End User agrees that personal data provided within the Application shall be processed in accordance with applicable data protection laws.

The End User understands and agrees that the following personal data may be processed:

  • name and surname;

  • email address;

  • phone number (if provided);

  • user-generated content;

  • technical data (IP address, access time, device information).

Subscribers (accommodation providers) act as independent data controllers for data related to their services and interactions.

The Provider acts as a data processor where applicable and processes data only:

  • on documented instructions;

  • for the purpose of providing the Application.

Personal data may be shared with:

  • hosting providers;

  • technical service providers;

  • IT infrastructure partners.

The Provider ensures appropriate technical and organizational measures, including:

  • access control;

  • encryption (SSL/TLS);

  • backups;

  • logging and monitoring;

  • confidentiality obligations.

The End User is responsible for:

  • data they voluntarily share

  • content they publish publicly

The Provider shall not be liable for misuse of data caused by the End User.

The Provider shall assist in ensuring compliance with GDPR obligations where applicable.

In case of a data breach, the Provider shall notify without undue delay.

Further details are defined in the Privacy Policy.

8. Prohibited Conduct

The End User must not:

  • misuse the Application

  • attempt unauthorized access

  • upload harmful or illegal content

  • infringe rights of others

Violation may result in termination and legal action.

9. Changes and Termination

The Provider may modify or discontinue the Application.

The Provider may suspend or terminate access in case of violations.

No compensation is owed.

10. Final Provisions

Invalid provisions do not affect the remainder.

These Terms apply to all updates.

Disputes shall be governed by Slovenian law and resolved by courts at the Provider’s seat.

The Provider may amend these Terms. Continued use constitutes acceptance.

 

Effective Date

1.5.2026

Provider

Xtreme solutions d.o.o.

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